Shipping Policy

Our products are normally shipped USPS parcel post in the United States unless otherwise arranged. All international shipping fees are equal to USPS costs based on the weight of the items ordered.

Tastefully American does not ship to PO Box or APO addresses.

Standard Parcel Post -- 3 to 5 business days within the United States (Free within the United States).

International First Class or Priority Mail to Canada -- 3 to 7 business days.

International First Class or Priority Mail to Japan, Western Europe, Australia & New Zealand -- 7 to 14 business days.

Shipping Information:

    Customers pay for the actual shipping amount.

    We ship orders by USPS, unless otherwise requested.

    We can not accept P.O. Boxes as shipping address.

    Business day delivery service excludes holidays & weekends.

    You will receive a tracking # when your order is shipped.

    It will be billed and shipped to the same address, unless otherwise requested.

 

Payment Policy

TastefullyAmerican.com accepts the following payment methods:

1) Credit Cards - VISA, MasterCard, Discover, and American Express.

Your current billing address and phone information must be included with every order.

2) PayPal

We accept Paypal payment from verified account only. Please visit http://www.paypal.com/ for more information. The account is free and it will let you setup an account with a credit card and/or checking.

 

 

Return & Exchange Policy

All Sales are FINAL. There will be NO REFUND, NO EXCHANGES/CREDIT on merchandise that is not defective. Only unused defective or wrong merchandise may be returned with RMA# and a copy of the original receipt and invoice. Items may not be returned for any other reason.

Returned items will not be accepted if not in the original packaging.

All claims must be within 14 days of receipt and store credit or refund will be given only on defective or wrong merchandises that are no longer in stock.

Original freight fees are not refundable and customers are responsible for all return freight (Except Defective or Wrong Merchandise).

Any refused shipment sent back to TastefullyAmerican.com does not constitute the right to a refund or credit and will be refused by Tastefully American.

We will not accept returns aside from wrong or defective products. We will not accept returns if you do not like the looks or quality of the products. If you wish to test out our products please just place a small order.

Defective or Wrong items:

TastefullyAmerican.com will replace a product or issue a store credit to the customers if the product is delivered with one of these 2 conditions.

Wrong product - if you received a wrong product due to our shipping mistake, please notify us within 14 days and we will arrange for you to return the incorrect product (at our expense) and we will ship you the correct product or issue you a Store Credit if products no longer in stock.

Defective Product - If you received a defective product, please notify us within 14 days and we will assign a RMA for you to return the product back to us (at our expense). After we have examined and confirmed the defective product we will ship out a replacement to you right away. Please note that just because one or two items in a whole package are defective it does not mean that all of the items are defective. Only unused defective products in the original packaging may be returned for replacement or store credit if products no longer in stock.

For damaged returns, please only ship via USPS First Class Mail or Priority Mail if you wish to be given credit for shipping costs. Any other shipping method will NOT be reimbursed.

Procedure to file for Returns:

If you receive defective or wrong products, you have 14 days from the day of delivery to file for a return.

You can request a RMA number by sending an email to order@tastefullyamerican.com with the following information:

Your name

Your phone number

Your billing address

Your email address

Your original order number

Reasons for returning the item

In the return package, please include a copy of your email invoice and your RMA number. Please also write the RMA# on the outside of the packaging.

Thank you very much.

 

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